Best Practices

On January 4, 2018, the Roanoke Fire Department received the award and designation of "Recognized Best Practices Fire Department" from the Texas Fire Chiefs Association (TFCA) Best Practices Recognition Program. Roanoke is only the 13th Fire Department in Texas to receive this coveted recognition. In 2023, the department was reevaluated, maintaining its Best Practices designation. 

Begun in 2013, the Recognition Program evaluates a Fire Department's compliance with over 117 Best Business Practices for Fire Departments in the State of Texas. Fire Service professionals developed these Best Practices to assist agencies in the efficient and effective delivery of service to communities. The program covers all aspects of the fire department's management and services, including but not limited to administration and organization, emergency medical service, fire prevention, risk reduction, community outreach, safety and health, and professional standards and conduct.

The TFCA Best Practices program provides a pathway for a fire department to push its service level to excellence, as validated by independent experts. This designation will demonstrate to customers of these organizations that their fire department is among the very best in the Texas fire service.